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Quality Assurance

Quality Assurance Program:

ForeThought’s Quality Assurance (QA) program is based on CMMI Level 3 processes to provide services that meet the performance standards of the customer to ensure we understand the scope of work, time frame, and expectations.  If appropriate, we assign a Project Manager to oversee project activities, participate in the development of deliverables including documentation, and conduct formal project meetings and status updates.  For smaller projects, we assign a corporate task lead who is in regular contact with the project staff members and customer to ensure that services are being provided that meet our and our customer’s high-quality standards. The key aspects of our QA process are as outlined below:

      • Comprehensive QA is initiated at the beginning of the project ensure that the requirements are correct and that the team understands the Scope of Work.
      • Internal audits are regularly performed by our Quality Management Team against the required deliverables.
      • QA develops test plans for each deliverable specified in the Deliverables Schedule.
      • Our Quality Assurance Archive consists of all work products, deliverables and their approval documents.

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